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Free CRM for irrigation and sprinkler companies

Irrigation CRM that follows up on every lead

Fill your spring start up list before the first warm week

Irrigation CRM for an irrigation company holds quotes, follow-up and missed-call text back. Irrigation and sprinkler companies use it for the jobs that already fill the week. A dry lawn or a geyser in the yard sends homeowners searching, often the same day they notice. The CRM is free to start. Text-back comes with Ascended, $449 a month.

Updated

Irrigation runs on a calendar: start up, repair, blowout. Puffly keeps every customer and every seasonal visit in one list so nobody gets missed.

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Where irrigation company leads come from

  • Brown patches and broken heads

    A dry lawn or a geyser in the yard sends homeowners searching, often the same day they notice it.

  • Landscapers and builders

    New sod and new homes need a system installed, and landscape companies refer the work to irrigation crews they trust.

  • HOAs and property managers

    Common areas and multi-unit properties need scheduled checks and repairs.

  • Seasonal regulars

    Customers who had a start up last spring will book again if you reach out before they think of it.

What slow follow up costs an irrigation company

Irrigation is a routine service, so a customer who does not hear from you in spring hires whoever shows up in their search. A repair quote that sits during a hot stretch can mean a dead lawn and a lost customer. Missing the fall reminder means a pipe freeze and an angry phone call in winter.

Irrigation CRM features: quotes, follow-up and missed-call text back

Puffly's pipeline is yours to name. Here is one way an irrigation company could lay it out.

  1. InquiryZones, controller brand and what the homeowner has noticed.
  2. Yard walkYou check heads, valves and coverage, and plan the zones.
  3. Repair or install quotedSend the number for the work, not just the visit.
  4. Start up scheduledSystem turned on, tested and adjusted for the season.
  5. Blowout reminderThe deal stays open with a task for the fall visit.

Follow up moments worth a reminder

  • Last year's start up customers and the first warm days are here

    "Hi Sam, spring is here. Want me to get you on the schedule for a start up? I have openings next week."

  • A lawn crew clipped a sprinkler head and the customer asked for a repair quote

    "Hi Sam, I can swap that head on Tuesday and check the zone while I'm there. Want me to put you on the route?"

  • A new install quote went out after the landscaper finished sod

    "Hi Sam, the sod needs water soon. If you'd like to move ahead with the sprinkler quote, I can start this week."

Puff, your AI teammate, drafts these messages and lines up who to call next. You approve or edit each draft, even from a phone notification, and you get 10 seconds to cancel before it sends.

The shape of the year

Spring start ups fill the calendar quickly, summer is full of repairs, and cold-climate fall means blowouts before the first freeze. In warm regions the work runs longer, so keep a steady rhythm of reminders instead of waiting for calls.

Missed calls and after-hours calls

Irrigation work misses calls because the person who would answer is already with a customer. A dry lawn or a geyser in the yard sends homeowners searching. The next caller rarely leaves a voicemail they trust. They phone another irrigation company and book whoever picks up.

Missed-call text back covers that gap. The call still rings your phone first. If you do not pick up, the caller gets one text in your words, with your business name and a reply STOP line, and the missed call is saved as a lead. Consent and quiet hours still apply. If no text goes out, the call says why. It comes with the Ascended plan at $449 a month.

Spring start ups fill the calendar quickly, summer is full of repairs, and cold-climate. That is when an unanswered phone costs the most jobs. An AI receptionist can pick up, take the details and book a time when you allow it. Each call ends as Booked, Message, Transferred or Failed. Text back is the written reply. Many irrigation and sprinkler companies use both.

Irrigation lead follow-up, step by step

Irrigation lead follow-up is a short sequence, not a pile of reminders. Work the deal in this order, and write the date on it before you leave.

  1. InquiryCapture it the day it arrives. Zones, controller brand and what the homeowner has noticed. A irrigation lead that stays in a private text is the one that goes cold by Thursday.
  2. Yard walkSend the number with the day you will check back. You check heads, valves and coverage, and plan the zones. Put that check on the irrigation deal so it does not depend on memory.
  3. Repair or install quotedWhen they say yes, book the date and write what you promised. Send the number for the work, not just the visit. The customer should see the same facts you do.
  4. Start up scheduledDo the work, then say what happens next in one message. System turned on, tested and adjusted for the season. A short update prevents the call that asks if you forgot them.
  5. Blowout reminderAfter the job, ask for the review or the next visit while it is fresh. The deal stays open with a task for the fall visit. Then close the loop on the record.

If a irrigation company step sits still, Puff can draft the next message and send it to your phone to approve or edit. Nothing Puff drafts goes out until you say so. The list itself is free to start.

Jobs, seasons and objections for an irrigation company

Treat each source as its own next step. A irrigation week usually mixes Brown patches and broken heads, Landscapers and builders, HOAs and property managers, Seasonal regulars. Write the source on the deal when you create it, along with the customer's words, so Monday's list shows a new ask apart from a repeat customer. A dry lawn or a geyser in the yard sends homeowners searching, often the same day they notice it. New sod and new homes need a system installed, and landscape companies refer the work to irrigation crews. The point of the list is that those two do not get the same follow-up.

The deals that stall sound ordinary. Last year's start up customers and the first warm days are here A useful reply names the job: "Hi Sam, spring is here. Want me to get you on the schedule for a start up? I. A lawn crew clipped a sprinkler head and the customer asked for a repair quote "Hi Sam, I can swap that head on Tuesday and check the zone while I'm there. Save those as tasks on the record. A busy afternoon should not be what erases them.

Spring start ups fill the calendar quickly, summer is full of repairs, and cold-climate fall means blowouts before the first freeze. In warm regions the work runs longer. Slow follow-up has a shape here. Irrigation is a routine service, so a customer who does not hear from you in spring hires whoever shows up in their search. A repair quote. Read the open deals before the rush, not after it, and give each one a date. A new install quote went out after the landscaper finished sod belongs on that list too. "Hi Sam, the sod needs water soon. If you'd like to move ahead with the sprinkler.

Irrigation CRM FAQ

Can Puffly help me run a seasonal list?

Yes. Keep customers in the pipeline with tasks for start up and blowout. Puff shows who to call next and drafts a message for you to approve.

Can customers book online?

Puffly has online booking, so people can pick a time for a start up or a repair without a phone call.

Can I work with landscapers who send me installs?

Yes. Add each landscaping company as a company, link the jobs they send, and use tasks to check in before their busy season.

Guides

Start with the free CRM.

Leads, contacts, deals, tasks and your own branded lead form cost nothing. No card to start. Bring your leads in from a Google Sheet or add them by hand.

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