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Free CRM for pressure washing companies

Pressure washing CRM for quotes, follow-up and rebooking

Book the driveway now and get the house wash next spring

Pressure washing CRM, also called a power washing CRM, tracks quotes, follow-up and the yearly rebook. Puffly sends missed-call text back when you are on a driveway with the machine running. House washes, flatwork and fleet jobs stay on one list. The CRM is free to start. Text-back comes with Ascended, $449 a month.

Updated

Puffly is a free CRM for pressure washers who run on photos, quotes and good weather, and want last year's customers to book again.

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Where pressure washing company leads come from

  • Before and after photos

    A clean driveway next to a dirty one sells itself. Photos in local Facebook groups and on your page bring in quote requests.

  • Neighbors of a finished job

    Once one house on the street is clean, the people next door notice and ask what you charge.

  • HOAs and property managers

    Boards want sidewalks, dumpster pads and entrances cleaned, and one contact can hand you a whole community.

  • Realtors and sellers

    A clean driveway and siding help a house show well, so agents often need a quick wash before photos or an open house.

What slow follow up costs a pressure washing company

Most customers send a few photos, ask for a price and go with the first reasonable reply. A quote that takes a few days may find they have already booked someone. Weather also makes the schedule tight, so a slow answer can push a job out until after the next rain.

Pressure washing CRM features: quotes, follow-up and missed-call text back

Puffly's pipeline is yours to name. Here is one way a pressure washing company could lay it out.

  1. Quote requestA photo or two of the driveway, house or deck, plus the address.
  2. Price givenYou sent a number based on the photos or a quick look, and are waiting for a yes.
  3. ScheduledThe day is booked, with a backup date in case of rain.
  4. Job doneWashing finished, payment collected, and after photos taken.
  5. Repeat next seasonThe customer is saved to hear from you when it is time to do it again.

Follow up moments worth a reminder

  • Sent a driveway and patio price two days ago, no reply

    "Hi Kim, it's Josh at Blue Rinse Pressure Washing. Any questions on the driveway and patio price? I have Saturday morning open if you want it done this week."

  • Rain pushed tomorrow's job off the schedule

    "Hi Ed, looks like rain is coming tomorrow. Can we move your house wash to Thursday morning instead? Just let me know."

  • Washed a house last spring, and the year is up

    "Hi Carla, it's been about a year since we cleaned your siding. Want me to put you on the schedule again this spring?"

Puff, your AI teammate, drafts these messages and lines up who to call next. You approve or edit each draft, even from a phone notification, and you get 10 seconds to cancel before it sends.

The shape of the year

Spring through early fall is your season, and weather decides which days you actually work, so keep a list of rescheduled jobs ready. In winter, use the pipeline to reach out to last year's customers, offer early booking for spring and talk to HOAs about their yearly cleanups.

Missed calls and after-hours calls

Pressure washing work misses calls because the person who would answer is already with a customer. A clean driveway next to a dirty one sells itself. Photos in. The next caller rarely leaves a voicemail they trust. They phone another pressure washing company and book whoever picks up.

Missed-call text back covers that gap. The call still rings your phone first. If you do not pick up, the caller gets one text in your words, with your business name and a reply STOP line, and the missed call is saved as a lead. Consent and quiet hours still apply. If no text goes out, the call says why. It comes with the Ascended plan at $449 a month.

Spring through early fall is your season, and weather decides which days you actually. That is when an unanswered phone costs the most jobs. An AI receptionist can pick up, take the details and book a time when you allow it. Each call ends as Booked, Message, Transferred or Failed. Text back is the written reply. Many pressure washing companies use both.

Pressure washing lead follow-up, step by step

Pressure washing lead follow-up is a short sequence, not a pile of reminders. Work the deal in this order, and write the date on it before you leave.

  1. Quote requestCapture it the day it arrives. A photo or two of the driveway, house or deck, plus the address. A pressure washing lead that stays in a private text is the one that goes cold by Thursday.
  2. Price givenSend the number with the day you will check back. You sent a number based on the photos or a quick look, and are. Put that check on the pressure washing deal so it does not depend on memory.
  3. ScheduledWhen they say yes, book the date and write what you promised. The day is booked, with a backup date in case of rain. The customer should see the same facts you do.
  4. Job doneDo the work, then say what happens next in one message. Washing finished, payment collected, and after photos taken. A short update prevents the call that asks if you forgot them.
  5. Repeat next seasonAfter the job, ask for the review or the next visit while it is fresh. The customer is saved to hear from you when it is time to do. Then close the loop on the record.

If a pressure washing company step sits still, Puff can draft the next message and send it to your phone to approve or edit. Nothing Puff drafts goes out until you say so. The list itself is free to start.

Jobs, seasons and objections for a pressure washing company

Treat each source as its own next step. A pressure washing week usually mixes Before and after photos, Neighbors of a finished job, HOAs and property managers, Realtors and sellers. Write the source on the deal when you create it, along with the customer's words, so Monday's list shows a new ask apart from a repeat customer. A clean driveway next to a dirty one sells itself. Photos in local Facebook groups and on your page bring in quote. Once one house on the street is clean, the people next door notice and ask what you charge. The point of the list is that those two do not get the same follow-up.

Pressure washing CRM FAQ

Can I quote from photos and keep track of the reply?

Yes. Save each request as a lead or deal, attach your notes, and send a quote with Puffly. Puff will flag it when no one has answered and draft a message for you to approve.

How do I get last year's customers to book again?

Import your past customers from a Google Sheet, and Puff will draft a friendly reminder when it is time to schedule the next wash. Nothing sends until you approve it.

Does Puffly check the weather for my schedule?

No. Puffly is a general CRM, so it does not know about weather. You handle the rain dates, and Puffly helps you remember who needs to be rebooked.

What is the best CRM for a pressure washing business?

One that holds the quote, the property and the date, then reminds you to follow up and to rebook the yearly wash. Puffly does that and texts back missed calls. It is free to start.

Is Puffly a power washing CRM too?

Yes. Pressure washing and power washing share one pipeline here: driveway, house wash, roof wash and fleet. You name the stages in your own words.

Puffly in Houston

Puff Voice answers the calls Houston pressure washing companies miss. The city page is the same trade, written for Houston.

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Leads, contacts, deals, tasks and your own branded lead form cost nothing. No card to start. Bring your leads in from a Google Sheet or add them by hand.

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