Someone asked about ceramic tint yesterday. Did you answer?
Puffly keeps shade questions, quotes and install dates in one place, and Puff drafts the reply for the customers who went quiet.
Where window tinting shop leads come from
Tint near me searches
The first hot week of the year sends people to search for tint, and they pick from the few shops that answer quickly.
Instagram and TikTok posts of finished cars
Photos of a clean tint job get shared, and people message asking what film you used and how much it costs.
New and used car dealers
Dealers add tint to cars before they sell them, so one good manager can send a steady stream.
Wrap, audio and detailing shops
Shops that do not tint refer customers to someone they trust, and they expect a favor back when a customer needs their services.
What slow follow up costs a window tinting shop
Tint is a planned purchase that often starts on a hot afternoon. People ask about shades and film types and book with whoever explains it clearly. A quote that sits for a couple of days is competing with every other shop in town. After the install, a customer who never hears from you will not think of you when a friend asks.
A pipeline that fits a window tinting shop
Puffly’s pipeline is yours to name. Here is one way a window tinting shop could lay it out.
- Asked about film and priceA DM, call or form with the vehicle and the look they want.
- Quote sentThe customer has a price for the film and the windows they want covered.
- Booked, film chosenA day is set and the film is picked, so you can order or set it aside.
- Installed, cure time explainedThe install is done and the customer knows what to expect while the film cures.
- Review or referral askedA week or two later, a short message asks how it looks and who else might want it done.
Follow up moments worth a reminder
Customer asked about ceramic versus standard film and went quiet
"Hi, still thinking about ceramic tint? Happy to show you samples and explain the difference in heat rejection. Want to stop by for a quick look?"
Install finished four days ago, and film can look hazy while it cures
"Hi, how does the tint look? A little haze or a few small bubbles are normal while the film cures. Give it a couple of weeks and tell me if anything still looks off."
Appointment missed this morning
"Hi, we missed you this morning. Want to pick a new time this week? I have openings Thursday and Friday."
Puff, your AI teammate, can draft these messages and line up who to call next. Outreach waits for your approval unless you choose otherwise.
The shape of the year
Tint season starts with the first hot spell in late spring and runs through summer. Winter is slower, so use it to follow up on quotes that went cold and to reach out to dealers. If you also do home or office film, keep those as separate deals so the schedule stays clear.
Questions from window tinting shops
What about local tint laws?
That is your call as the installer, not something Puffly decides. Put the shade and any legal notes on the quote so the customer sees what they agreed to.
Can customers book online?
Yes. Puffly has online booking, so a customer with a quote can pick an install day.
Most of my inquiries come by DM. Where do they go?
Put your lead form link in your bio and reply to DMs with it. Their vehicle details land in your pipeline instead of getting lost in a thread.
Puffly for related trades
Start with the free CRM.
Leads, contacts, deals, tasks and your own branded lead form cost nothing. No card to start. Bring your leads in from a Google Sheet or add them by hand.
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