A window tint CRM for Houston shops
Houston heat sends ceramic tint, window film and PPF calls while your hands are on a car. Puff Voice answers the line you miss, takes the vehicle and the shade, and books the install so the job does not go to the next shop on the list.
Where Houston window tint shops lose calls, and what Puffly does about it
Film is down and the phone is ringing
A tint install cannot stop for a call. The person asking about ceramic tint hangs up and tries the next Houston shop.
What Puffly does: Set Puff Voice to answer the calls you miss. It takes the vehicle, the windows and the film they asked about, books an install into your calendar and texts a confirmation.
Evening calls after a hot commute
People notice a hot cabin on the drive home, which is after a lot of shops have closed.
What Puffly does: Set Puff Voice to answer only outside your hours. You get a transcript and a summary in the morning, and the caller already has a text that you saw the request.
Quotes for film and PPF go quiet
A ceramic or paint-protection quote is a planned purchase. If nobody follows up, the customer books whoever explained it last.
What Puffly does: Keep each quote as a deal in the free CRM. On a paid plan, Puff drafts the check-in and waits for your approval before it sends.
How Puff Voice answers your line
- You choose when it answers: every call, only calls you do not pick up, or only after hours.
- It answers from your own services, hours and FAQ, and takes a message when it does not know.
- It books into your calendar and texts the caller a confirmation.
- You get a transcript and a summary of every call.
- It can hand the call to you when the caller asks for a person.
Puffly is built in Houston.
The CRM is free to start
The CRM is free. Puff Voice and Puff Text are paid add-ons, billed monthly. Twilio bills its own call charges to your Twilio account.
Questions from Houston window tint shops
Does this cover window film and PPF, or only auto tint?
All three, if you describe them in the services and FAQ Puff reads. It does not invent local tint rules. You put those notes in yourself.
Can it book an install while I am on a job?
Yes. It offers open times from your calendar and texts the caller a confirmation. You choose every call, only missed calls, or only after hours.
What does Puff Voice cost?
Puff Voice is a paid add-on, and Puff Text is a separate one. The cost depends on what you need. The CRM itself is free to start.
What do I need?
Your own Twilio account with a phone number, connected in Settings, Phone, before you buy. Twilio bills its own call charges to your Twilio account.
What happens after the included minutes?
Extra minutes cost 20 Puff credits each. With no minutes and no credits left, calls ring your phone as before.
Does the caller know it is an assistant?
Yes by default. The greeting says it is an automated assistant, and you decide whether to keep that on.
Does it quote prices?
Only when you allow it, and only as a usual range from your service list.
Puff Voice for other Houston businesses
Guides for Houston window tint shops
Start with the free CRM.
Create a free workspace, add your leads, and switch on Puff Voice when missed calls start costing you jobs. No card to start.
Start free