An AI receptionist for your window tint shop
You cannot answer a phone with film on the glass. Puff Voice answers your line, takes the vehicle and the shade question, and books the install from your calendar.
Why window tint shops miss calls
Hands on a car, film half down
A tint install is wet film, squeegees and a car that cannot sit. The phone rings and nobody can pick it up without ruining the panel.
Shade and film questions come in bursts
The first hot week sends ceramic tint, window film and PPF questions all at once. A second caller does not wait on hold.
The quote shopper calls the next shop
People ask about shade, heat and which windows to cover, then book the shop that answers while they are still looking at the car.
After hours and in season
After hours
People notice a hot cabin in the evening and on weekends, after the shop has closed. A text that night keeps the install from going to the shop that picked up.
Busy and slow seasons
Tint season starts with the first hot spell and runs through summer. Winter is slower, which is when dealer work and old quotes are worth a follow-up. The busy weeks are exactly when the phone is hardest to answer.
A call, start to finish
The caller says
I want ceramic tint on a white SUV, all the side windows and the windshield strip. Can you book me this week?
What Puff does
Puff takes the vehicle, the windows and the film they asked about, books an install into your calendar and texts a confirmation. You get the transcript and a summary.
- You choose when it answers: every call, only calls you do not pick up, or only after hours.
- It answers from your own services, hours and FAQ, and takes a message when it does not know.
- It hands the call to you when the caller asks for a person.
Which plan includes it
The CRM is free to start. Missed-call text back and Puff Voice, the AI receptionist, are on paid plans. You need your own Twilio account with a phone number, connected in Settings, Phone. Twilio bills its own charges, and business texting needs carrier registration in that account.
Questions from window tinting shops
Can it answer film shade and ceramic tint questions?
It answers from the services, hours and FAQ you give it, including the film lines you install. It takes a message when it does not know, and it does not invent a local tint law.
Does it work for window film and PPF, not only auto tint?
Yes. It answers from your own service list, so automotive tint, flat glass film and paint protection film can each be a service you have described.
Can it book the install day?
Yes. It books into your calendar and texts the caller a confirmation. You still choose when it answers: every call, only calls you miss, or only after hours.
More for window tinting shops
Start with the free CRM.
Create a free workspace, add your leads, and switch on Puff Voice when missed calls start costing you jobs. No card to start.
Start free