An AI answering service for car detailing and car wash
You cannot answer a phone in the middle of a correction. Puff Voice answers your line, answers service questions from your own list and books the car in.
Why auto detailing businesss miss calls
Hands in the middle of a polish
You are mid-correction or mid-coating and cannot stop. The call goes to voicemail, and detailing customers rarely leave one.
Mobile jobs mean driving and setup
On a mobile route you are driving or hooking up water. Calls arrive when you cannot take them.
Price shoppers ask first, book second
Many callers ask what a detail or a coating costs and move on if nobody answers. The business that replies first gets the booking.
After hours and in season
After hours
People think about getting the car cleaned in the evening and on weekends, after the shop is closed. A reply that arrives that night keeps the booking from going to someone else.
Busy and slow seasons
Spring clean-ups, pre-summer and pre-holiday weekends tend to fill the calendar, and ceramic coating enquiries come in bursts. Busy weekends are exactly when you cannot answer.
A call, start to finish
The caller says
Hi, I have an SUV with a lot of pet hair. How much for a full interior detail, and when can you fit it in?
What Puff does
Puff answers from the services and hours you have set, gives a usual range only if you allow it, books the appointment into your calendar and texts the caller a confirmation.
- You choose when it answers: every call, only calls you do not pick up, or only after hours.
- It answers from your own services, hours and FAQ, and takes a message when it does not know.
- It hands the call to you when the caller asks for a person.
Which plan includes it
Puff Voice is a paid add-on from $109/mo with 200 answered minutes a month. It is included on Domination ($649/mo), with 200 answered minutes a month. The CRM itself is free.
You need your own Twilio account with a phone number, connected in Settings, Phone, before you buy. Twilio bills its own call charges to your Twilio account.
Questions from auto detailers
Can it answer questions about packages and coatings?
It answers from the services, hours and FAQ you give it, and takes a message when it does not know the answer.
Does it work for a mobile detailer?
Yes. It answers the business line, so a call that arrives while you are driving or on a job still gets answered and booked.
Does it book into my calendar?
Yes. It books into your calendar and texts the caller a confirmation, and you get a transcript and a summary of the call.
More for auto detailers
Start with the free CRM.
Create a free workspace, add your leads, and switch on Puff Voice when missed calls start costing you jobs. No card to start.
Start free