Puff Voice for car dealers

An AI receptionist for your car dealership

Updated

Listing calls arrive when your team is with customers and after the showroom closes. Puff Voice answers your line, takes the vehicle and a callback number, and books the visit.

Start free What do missed calls cost you?

Why car dealerships miss calls

  • The floor is busy

    Sales staff are with customers or out on a test drive, and the phone at the desk rings out.

  • Listing calls come at all hours

    Shoppers call from online listings in the evening and on weekends to ask if a car is still available, when the showroom is closed.

  • The shopper calls the next dealer

    A person asking about one car usually has several tabs open. The dealer that answers or replies first gets the visit.

After hours and in season

  • After hours

    Most people browse inventory after work and on the weekend. A call that rings out at 8pm is a shopper who will look at the next listing.

  • Busy and slow seasons

    Month-end and holiday sale weekends bring more shoppers, and those are the days the floor is already busiest. Service and parts calls are steady all year.

A call, start to finish

  • The caller says

    Is the 2021 Tahoe on your site still available, and can I come see it tomorrow evening?

  • What Puff does

    Puff answers from the services, hours and FAQ you give it, takes the vehicle and a callback number, books the visit into your calendar and texts a confirmation. Your team confirms availability.

  • You choose when it answers: every call, only calls you do not pick up, or only after hours.
  • It answers from your own services, hours and FAQ, and takes a message when it does not know.
  • It hands the call to you when the caller asks for a person.

Which plan includes it

Puff Voice is a paid add-on from $109/mo with 200 answered minutes a month. It is included on Domination ($649/mo), with 200 answered minutes a month. The CRM itself is free.

You need your own Twilio account with a phone number, connected in Settings, Phone, before you buy. Twilio bills its own call charges to your Twilio account.

See all plans and prices.

Questions from car dealers

Can it say whether a car is still on the lot?

It answers from the services, hours and FAQ you give it. For a specific car it takes the vehicle and a callback number, and your team confirms availability.

Can it separate sales from service calls?

It answers from your own services, hours and FAQ and writes the reason for the call into the summary, so your team can route it.

Can I keep my sales team answering first?

Yes. You can set it to answer only the calls you do not pick up, or only after hours.

Start with the free CRM.

Create a free workspace, add your leads, and switch on Puff Voice when missed calls start costing you jobs. No card to start.

Start free