An AI receptionist for your roofing company
After a storm the calls come all at once. Puff Voice answers your business line, takes the address and what the homeowner saw, and books the inspection.
Why roofing companys miss calls
On a roof, harnessed in
The crew is up on a roof and the owner is on an estimate. Nobody can safely pick up a phone.
Storms send every homeowner to the phone
After hail or high wind, calls arrive in a burst and every roofer in the area is getting them. The first roofer to respond often gets the inspection.
Leak calls are urgent
A homeowner with water coming through the ceiling does not wait for a callback tomorrow.
After hours and in season
After hours
Storms often hit in the evening and a leak shows up overnight. Homeowners call that night or on the weekend, when your office is closed.
Busy and slow seasons
Hail and wind season produce sudden spikes, and each one reaches every roofer in the same area. Between storms the phone is quieter, so a spike is the moment you cannot afford to miss.
A call, start to finish
The caller says
We had hail last night and I think my roof is damaged. Can someone look at it?
What Puff does
Puff takes the address and what the homeowner saw, books the inspection into your calendar and texts a confirmation. You see the transcript and the summary.
- You choose when it answers: every call, only calls you do not pick up, or only after hours.
- It answers from your own services, hours and FAQ, and takes a message when it does not know.
- It hands the call to you when the caller asks for a person.
Which plan includes it
Puff Voice is a paid add-on from $109/mo with 200 answered minutes a month. It is included on Domination ($649/mo), with 200 answered minutes a month. The CRM itself is free.
You need your own Twilio account with a phone number, connected in Settings, Phone, before you buy. Twilio bills its own call charges to your Twilio account.
Questions from roofing companies
Does it handle insurance questions?
It answers only from the services, hours and FAQ you give it. For anything outside that, it takes a message or hands the call to you. It does not give insurance advice.
What happens when twenty people call after one storm?
It answers each call as it comes in, and every call gets a transcript and a summary. Included minutes are monthly, and extra minutes cost Puff credits. With no minutes and no credits left, calls ring your phone as before.
Can I choose when it answers?
Yes: every call, only calls you do not pick up, or only after hours.
More for roofing companies
Start with the free CRM.
Create a free workspace, add your leads, and switch on Puff Voice when missed calls start costing you jobs. No card to start.
Start free