Window quotes go cold quickly. Follow up before the next rain.
A window cleaner's income comes from repeat customers on a route. Puffly helps you turn one-time quotes into standing visits and keeps track of who is due.
Where window cleaning company leads come from
Realtors getting a home ready to list
Listings need clean glass before photos and open houses. Agents who trust you send you the rush jobs.
Storefronts and office managers
Commercial buildings want the same crew on the same schedule. These are fewer calls but longer relationships.
Neighbors on a street you already serve
When your van is on a block all morning, the people next door notice. That's when they ask for a price.
Builders finishing a new home
Construction leaves stickers, paint and dust on every pane. Builders call for a final clean before handing over keys.
What slow follow up costs a window cleaning company
A window quote is easy to put off. A homeowner says they'll think about it, the weather turns, and the job slides for months. If nobody nudges them, they forget who gave the price, and the twice-a-year customer you could have had never happens.
A pipeline that fits a window cleaning company
Puffly’s pipeline is yours to name. Here is one way a window cleaning company could lay it out.
- Pane count requestedYou need a rough count of windows, stories and screens before you can price it.
- Quote sentThe price is out, and you know whether it includes screens, tracks and sills.
- Booked on a route dayThey're slotted in with other jobs nearby so the truck isn't wasting drive time.
- Cleaned and paidThe work is done and the customer has seen the difference.
- On the recurring listThey've agreed to a spring and fall visit, or a monthly storefront route.
Follow up moments worth a reminder
Homeowner said "let me think about it" after you quoted on Thursday
"Hi Carla, it's Tom from the window crew. No pressure on the quote. I'll be in your neighborhood next Tuesday if you want to add it to that run."
A spring cleaning customer from last year
"Hi Ben, we did all your windows last April. Want the same again? Book by the end of the week and I can fit you in with your neighbors on Oak Lane."
A boutique owner asked about monthly storefront service
"Hi Nina, thanks for asking about monthly glass cleaning. I put together a simple plan for the front windows and door. Want me to send it over?"
Puff, your AI teammate, can draft these messages and line up who to call next. Outreach waits for your approval unless you choose otherwise.
The shape of the year
Spring and the weeks before holidays are usually busy, and calls often jump after pollen or a storm. Winter slows down in colder areas, so use it to sign storefronts and agents to standing schedules.
Questions from window cleaners
I do both homes and storefronts. Can I keep them separate?
Yes. Puffly tracks contacts and companies, so a business with several people is one company and a homeowner is just a contact. Your pipeline can have different stages for each.
Can I send a price without a phone call?
Puffly has quotes you can send to a customer, so you can put a number in front of them without playing phone tag.
Can customers pick a time themselves?
Puffly has online booking, so a customer can request a slot instead of texting back and forth.
Puffly for related trades
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