You cannot answer the phone from under a car. Your CRM can.
Puffly holds every no start call, quote and pending part in one place, and Puff tells you who to text back once you climb out.
Where mobile mechanic business leads come from
Search for a mechanic who comes to you
People who cannot get a car to a shop search for mobile repair and pick from the first few listings that answer.
No start and dead battery calls
Someone is stuck in a driveway or a parking lot and needs a person today. Speed of response wins the job.
Used car buyers
Buyers from online marketplaces want a mechanic to meet them at the seller's place before any cash changes hands.
Rideshare drivers and small fleets
A driver who cannot lose a day of driving will pay for someone who comes to the curb, and will call the same mechanic again.
What slow follow up costs a mobile mechanic business
Most mobile jobs are urgent. A person with a dead car calls a few numbers and books whoever texts back first. Even planned work like a brake job slips when the quote sits, because someone else can always come this week. When you are on your back in a driveway, missed calls and unanswered texts pile up fast.
A pipeline that fits a mobile mechanic business
Puffly’s pipeline is yours to name. Here is one way a mobile mechanic business could lay it out.
- Symptoms takenYou have the year, make, model and what the car is doing, by text or phone.
- Diagnosis visit bookedA time and an address are set, and you know how far the drive is.
- Quote sent, part sourcedThe customer has a price and you are waiting on their yes before ordering.
- Repair done at the curbThe work is finished in their driveway or parking lot and the car runs.
- Check in after the repairA quick message a week later catches problems early and asks for a review.
Follow up moments worth a reminder
Alternator quote sent, customer said they would confirm after payday three days ago
"Hi, the alternator I quoted is still available and I can get it here by Friday. Want me to lock in a time this week?"
Pre purchase inspection requested, seller changed the meeting time and the buyer went quiet
"Hi, I can still do the inspection at the new time if you send me the address. Let me know and I will hold the slot."
Rideshare driver's brake job finished three weeks ago
"Hi, how are the brakes feeling? If you are due for an oil change I can come by before your next shift."
Puff, your AI teammate, can draft these messages and line up who to call next. Outreach waits for your approval unless you choose otherwise.
The shape of the year
Cold mornings bring dead batteries and no starts. Hot spells bring overheating and A/C calls. Rain slows work you do outside, so reschedule quickly and keep the booked list current. Use quiet stretches to reach out to fleet owners and past customers.
Questions from mobile mechanics
I am always under a car. How do I not miss leads?
Turn on the missed call text back, an opt in automation, so a caller gets a reply while you work. Puff Voice, an AI receptionist available as a paid add on, can also answer calls for you.
Can I plan my day by area?
Puffly is not routing software. Ask for a zip code or neighborhood in the first message, note it on the contact, and use your maps app to group the visits.
Will Puff send my quotes for me?
No. You build and send quotes yourself. Puff drafts follow up messages and tells you who to call next, and by default nothing goes out until you approve it.
Puffly for related trades
Start with the free CRM.
Leads, contacts, deals, tasks and your own branded lead form cost nothing. No card to start. Bring your leads in from a Google Sheet or add them by hand.
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