Price shoppers call three shops. Follow up first and win the set.
Puffly tracks every tire quote, rotation reminder and seasonal swap, and Puff drafts the message that gets a shopper onto your schedule.
Where tire shop leads come from
Flat tire and slow leak calls
Someone picked up a nail and needs it looked at today. It is often a quick patch that turns into new tires if you treat them right.
Searches for tires by vehicle
People type their car and the word tires, compare a few prices, and call one or two. Speed and a clear quote get you the appointment.
Seasonal swap regulars
Customers with a second set of wheels or winter tires come back twice a year and expect you to reach out.
Repair shops and work truck fleets
Shops that do not sell tires, and businesses with a few trucks, send steady sets to a shop that answers fast.
What slow follow up costs a tire shop
Tire buyers usually shop on price and availability, and they often ask several places in the same hour. A quote for four tires that goes unanswered until the next day loses to the shop that texted back sooner. Rotation and swap customers are easy repeat work that quietly goes to whoever reminds them first.
A pipeline that fits a tire shop
Puffly’s pipeline is yours to name. Here is one way a tire shop could lay it out.
- Price askedA call, text or form with the vehicle and tire size, or just the make and model.
- Quote for a set sentThe customer has a price for the tires, mounting and balancing.
- Booked for installA time is on the calendar and you know the tires will be in.
- Installed, alignment offeredThe tires are on and you have mentioned an alignment if the car needs one.
- Rotation or swap dueThe next rotation or seasonal changeover is coming up and worth a message.
Follow up moments worth a reminder
Quote for four all season tires sent yesterday afternoon, no reply
"Hi, checking on the tire quote. We have the set in stock and can fit you in Thursday morning. Want me to hold a time?"
Customer whose tires were flagged as low on tread at the last rotation
"Hi, at your last rotation we mentioned the front tires were getting low. Want a fresh quote for a new set before the wet season?"
Winter tire swap customers from last fall
"Hi, it is about time to switch over to your winter set. Want me to book a slot next week?"
Puff, your AI teammate, can draft these messages and line up who to call next. Outreach waits for your approval unless you choose otherwise.
The shape of the year
Fall and spring swap seasons in snow country can bury the shop, so book people early and reach out to last year's swap list. Summer is road trip and blowout season, and winter potholes bring bent rims and flats. The slow weeks in between are the time to chase old quotes.
Questions from tire shops
Can I send a quote for a full set?
Yes. Puffly has quotes, so you can build one for the tires and services and see who has answered.
Can it track my seasonal swap customers?
Yes. Add a task on each customer's contact for the right month, and Puff will bring them up and draft the reminder for you to approve.
Does it manage my tire stock?
No. Puffly does not track inventory or special orders. Use it for the conversation with the customer and keep your stock system for the tires themselves.
Puffly for related trades
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Leads, contacts, deals, tasks and your own branded lead form cost nothing. No card to start. Bring your leads in from a Google Sheet or add them by hand.
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