Get the slab picked and the template booked before the kitchen stalls
Countertops sit at the end of a remodel where every delay lands on you. Puffly keeps slab choices, template dates and installs in one list.
Where countertop installation company leads come from
Cabinet shops and kitchen designers
Whoever sells the cabinets knows the countertop is next, and refers clients to a fabricator they trust.
Slab yard visitors
People walk the yard to pick a stone, then need someone to cut, template and install it.
Remodelers and flippers
Contractors on tight schedules want a fabricator who quotes fast and shows up for the template.
Homeowners searching online
Someone tired of laminate looks up quartz or granite near them and starts calling for quotes.
What slow follow up costs a countertop installation company
Countertop customers often pick a slab on a Saturday and change their mind by Tuesday. A quote that goes unanswered can be replaced by a competitor with a similar stone. When the kitchen is torn up, a homeowner waiting on your template date has no patience for silence.
A pipeline that fits a countertop installation company
Puffly’s pipeline is yours to name. Here is one way a countertop installation company could lay it out.
- Slab selectedStone, edge profile and sink choice noted, with photos of the slab.
- Template scheduledCabinets are in and level, so the visit is on the calendar.
- In fabricationCutting and polishing, with a target install week set.
- Install date setCrew, access and plumber hookup confirmed with the client.
- Final and seam checkWalk the seams with the homeowner, then ask for a review.
Follow up moments worth a reminder
Quote sent for two different slabs and the homeowner is deciding
"Hi [name], want me to hold both slabs for a few days while you decide? I can send photos of each in daylight too."
Template is done but the sink has not been chosen
"Hi [name], we need the sink model to finish your cutout. Can you send me the spec sheet by Thursday so we stay on schedule?"
Install finished and the homeowner said they love it
"Hi [name], so glad you like the counters. If you have a moment, a review helps us a lot, and I'd be grateful for a referral to a friend planning a kitchen."
Puff, your AI teammate, can draft these messages and line up who to call next. Outreach waits for your approval unless you choose otherwise.
The shape of the year
Remodels line up before the holidays and in spring, so template and install calendars fill quickly. Between rushes, follow up with cabinet shops and designers who send you clients so you stay first on their list.
Questions from countertop installers
Can I track jobs that depend on another trade?
Yes. Use a stage like Template scheduled and add a task to check on the cabinets or plumber. Puffly will not call other trades for you, but it reminds you to.
Does Puffly handle slab inventory?
No. Keep inventory in your own system. Puffly tracks the customer, the quote and the next step.
Can I bring in my contact list from a spreadsheet?
Yes. Import from a Google Sheet, then tag designers, builders and homeowners so Puff knows who to follow up with.
Puffly for related trades
Start with the free CRM.
Leads, contacts, deals, tasks and your own branded lead form cost nothing. No card to start. Bring your leads in from a Google Sheet or add them by hand.
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