Win the estimate the homeowner is still comparing
Foundation jobs are big, scary and slow to decide. Puffly keeps every inspection, estimate and second opinion in front of you so you are the one who follows up.
Where foundation repair company leads come from
Cracks and sticking doors
A homeowner notices a stair-step crack or a door that will not close and searches, usually after weeks of hoping it goes away.
Home inspection reports
A buyer's inspection flags settlement or movement, and the agent needs a company that can look this week.
Engineers and builders
Structural engineers and general contractors refer work when a crawl space or slab needs attention.
Neighbors and yard signs
Homes in the same subdivision share the same soil. One finished job often leads to the street next to it.
What slow follow up costs a foundation repair company
Most homeowners get at least two bids on foundation work, and the decision drags because the price is large and the problem is hard to understand. The contractor who explains it clearly and keeps in touch usually wins. A buyer under contract has a hard deadline, so waiting even a day can hand the job to someone else.
A pipeline that fits a foundation repair company
Puffly’s pipeline is yours to name. Here is one way a foundation repair company could lay it out.
- Inspection bookedFree visit on the calendar, with photos of what they have noticed.
- Estimate sentPiers, drainage or wall repair, laid out in plain language.
- Comparing bidsThe homeowner has another quote, so check in and answer questions.
- Contract signedDeposit received, permits handled, and the crew date is set.
- Job done, warranty sentSend the paperwork and ask for a review.
Follow up moments worth a reminder
Estimate sent three days ago and no reply
"Hi [name], just checking in on the foundation estimate. Happy to answer questions or walk through the plan again if that helps."
A buyer under contract needs the repair scoped before closing
"Hi [name], I can get our estimate over to you and the agent by tomorrow. Do you want me to send it to both of you?"
Homeowner mentioned another company's bid on the phone
"Hi [name], if it would help, I'm glad to go through where our scope differs from the other bid so you can compare them fairly."
Puff, your AI teammate, can draft these messages and line up who to call next. Outreach waits for your approval unless you choose otherwise.
The shape of the year
Long dry spells and heavy rains both move soil, so calls tend to rise after weather swings. Real estate slows and speeds up through the year too, so keep agents and inspectors close and use quiet weeks to follow up on estimates that were never answered.
Questions from foundation repair companies
My sales cycle is weeks or months. Can Puffly handle that?
Yes. Keep the deal open, set a task for the next check in, and Puff will flag it when it is time. Long decisions are exactly when a reminder helps.
Can I send estimates from Puffly?
Puffly has quotes you can send to a customer. Your engineering reports and drawings can stay wherever you keep them, and you can reference them in your notes.
Does Puffly help me match another company's price?
No. It will not tell you what to charge. It helps you follow up on time so the homeowner hears from you while they are still deciding.
Puffly for related trades
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