An AI receptionist for Houston barbershops
A barber does not stop a fade to answer the phone. Puff Voice picks up while every chair is full, answers the usual questions and books the appointment.
Where Houston barbershops lose calls, and what Puffly does about it
The phone rings mid-cut
Stopping a cut to answer is rude to the client in the chair. Letting it ring loses the one calling.
What Puffly does: Puff Voice answers for the shop, tells the caller your hours and services, and books a time from your calendar.
The same three questions all day
Are you open, do you take walk-ins, how much is a cut. Each answer takes a barber away from a client.
What Puffly does: Write those answers once in your FAQ. Puff answers from them on every call. It gives prices only if you allow it.
Bookings come in after closing
People remember they need a haircut at night, when the shop is dark and the phone goes unanswered.
What Puffly does: Set Puff Voice to answer after hours. Puff Text, a separate add-on, does the same for text messages.
How Puff Voice answers your line
- You choose when it answers: every call, only calls you do not pick up, or only after hours.
- It answers from your own services, hours and FAQ, and takes a message when it does not know.
- It books into your calendar and texts the caller a confirmation.
- You get a transcript and a summary of every call.
- It can hand the call to you when the caller asks for a person.
Puffly is built in Houston.
What it costs
The CRM is free. Puff Voice and Puff Text are paid add-ons, billed monthly. Twilio bills its own call charges to your Twilio account.
Puff Voice
Starter: $99/mo, 200 min
Pro: $249/mo, 600 min
Max: $499/mo, 1,400 min
Puff Text
Starter: $49/mo, 500 replies
Pro: $119/mo, 1,500 replies
Max: $249/mo, 4,000 replies
Questions from Houston barbershops
Can callers book a specific barber?
Puff books into the calendar you connect and writes the caller's request in the call summary. Check a booking that names a barber before you count on it.
We already use a booking app. Does Puff replace it?
No. Puff reads busy times from the calendar you connect, so it works around what is already booked.
What does Puff Voice cost?
Puff Voice is a paid add-on. Starter is $99/mo with 200 min, Pro is $249/mo with 600 min, Max is $499/mo with 1,400 min. Puff Text is a separate add-on: Starter is $49/mo with 500 replies, Pro is $119/mo with 1,500 replies, Max is $249/mo with 4,000 replies. The CRM itself is free.
What happens after the included minutes?
Extra minutes cost 20 Puff credits each. With no minutes and no credits left, calls ring your phone as before.
Does the caller know it is an assistant?
Yes by default. The greeting says it is an automated assistant, and you decide whether to keep that on.
What do I need?
A Twilio number connected in Settings, Phone. Twilio bills its own call charges to your Twilio account.
Does it quote prices?
Only when you allow it, and only as a usual range from your service list.
Puff Voice for other Houston businesses
Start with the free CRM.
Create a free workspace, add your leads, and switch on Puff Voice when missed calls start costing you jobs. No card to start.
Start free