An AI receptionist for Houston garage door repair companies
A broken spring or a door stuck open is a call that wants an answer now. Puff Voice picks up when you are on a job, finds out what broke and books the visit, so the caller does not move on to the next company.
Where Houston garage door companies lose calls, and what Puffly does about it
A stuck door does not wait for a callback
A homeowner whose car is trapped in the garage, or whose door will not close at night, calls until someone answers.
What Puffly does: Puff Voice answers the calls you miss, takes the name, address and what the door is doing, and books an open slot in your calendar. The caller gets a text confirmation.
Spring, opener or off track? You find out on site
A message that just says "my garage door is broken" means a second call before you know which parts to bring.
What Puffly does: Puff asks what the door and the opener are doing on the first call and puts it in the call summary, so you can load the truck before you leave.
New door quotes that go quiet
A replacement door is a bigger decision than a repair, and homeowners often take their time choosing.
What Puffly does: Keep each quote as a deal in the free CRM with a task. On a paid plan, Puff drafts the check-in message and you approve it before it sends.
How Puff Voice answers your line
- You choose when it answers: every call, only calls you do not pick up, or only after hours.
- It answers from your own services, hours and FAQ, and takes a message when it does not know.
- It books into your calendar and texts the caller a confirmation.
- You get a transcript and a summary of every call.
- It can hand the call to you when the caller asks for a person.
Puffly is built in Houston.
The CRM is free to start
The CRM is free. Puff Voice and Puff Text are paid add-ons, billed monthly. Twilio bills its own call charges to your Twilio account.
Questions from Houston garage door companies
Can Puff tell a caller how to fix the door themselves?
No. Puff writes down what the caller describes and answers from the services, hours and FAQ you give it. It does not give repair advice. If you add a safety note, such as not touching a broken spring, it can read that note to callers.
Can it answer only after hours?
Yes. You choose when Puff answers: every call, only the calls you do not pick up, or only outside your business hours. You get a transcript and a summary of every call.
What does Puff Voice cost?
Puff Voice is a paid add-on, and Puff Text is a separate one. The cost depends on what you need. The CRM itself is free to start.
What do I need?
Your own Twilio account with a phone number, connected in Settings, Phone, before you buy. Twilio bills its own call charges to your Twilio account.
What happens after the included minutes?
Extra minutes cost 20 Puff credits each. With no minutes and no credits left, calls ring your phone as before.
Does the caller know it is an assistant?
Yes by default. The greeting says it is an automated assistant, and you decide whether to keep that on.
Does it quote prices?
Only when you allow it, and only as a usual range from your service list.
Puff Voice for other Houston businesses
Guides for Houston garage door companies
Start with the free CRM.
Create a free workspace, add your leads, and switch on Puff Voice when missed calls start costing you jobs. No card to start.
Start free