An AI receptionist for Houston lawn care and landscaping companies
Grass in Houston grows most of the year, so the crew is almost always on a mower and the phone is almost always unheard. Puff Voice answers, takes the yard details and books the estimate.
Where Houston lawn care and landscaping companies lose calls, and what Puffly does about it
You cannot hear a phone over a mower
By the time the engine is off, the caller asking about weekly mowing has already booked someone else.
What Puffly does: Puff Voice picks up the calls you miss, finds out what the yard needs, takes a name and number, and books an estimate visit into your calendar.
Spring brings every request at once
Mulch, bed cleanups and new mowing customers all call in the same few weeks, on top of the regular route.
What Puffly does: Puff answers each call and leaves a summary, so the spring rush becomes a list you can work through in the evening.
Landscape design quotes need a nudge
A mowing customer says yes on the spot. A new bed or a sod job gets a quote and then a long silence.
What Puffly does: Track the quote as a deal in the free CRM. On a paid plan, Puff drafts the follow-up and you approve it before it goes.
How Puff Voice answers your line
- You choose when it answers: every call, only calls you do not pick up, or only after hours.
- It answers from your own services, hours and FAQ, and takes a message when it does not know.
- It books into your calendar and texts the caller a confirmation.
- You get a transcript and a summary of every call.
- It can hand the call to you when the caller asks for a person.
Puffly is built in Houston.
What it costs
The CRM is free. Puff Voice and Puff Text are paid add-ons, billed monthly. Twilio bills its own call charges to your Twilio account.
Puff Voice
Starter: $99/mo, 200 min
Pro: $249/mo, 600 min
Max: $499/mo, 1,400 min
Puff Text
Starter: $49/mo, 500 replies
Pro: $119/mo, 1,500 replies
Max: $249/mo, 4,000 replies
Questions from Houston lawn care and landscaping companies
Can Puff tell callers which neighborhoods I serve?
Yes, if you put your service area in the FAQ notes. Puff answers from what you write and takes a message when it does not know.
Do existing customers have to talk to Puff?
Any caller who asks for a person can be handed to you. You can also set Puff to answer only when you do not pick up.
What does Puff Voice cost?
Puff Voice is a paid add-on. Starter is $99/mo with 200 min, Pro is $249/mo with 600 min, Max is $499/mo with 1,400 min. Puff Text is a separate add-on: Starter is $49/mo with 500 replies, Pro is $119/mo with 1,500 replies, Max is $249/mo with 4,000 replies. The CRM itself is free.
What happens after the included minutes?
Extra minutes cost 20 Puff credits each. With no minutes and no credits left, calls ring your phone as before.
Does the caller know it is an assistant?
Yes by default. The greeting says it is an automated assistant, and you decide whether to keep that on.
What do I need?
A Twilio number connected in Settings, Phone. Twilio bills its own call charges to your Twilio account.
Does it quote prices?
Only when you allow it, and only as a usual range from your service list.
Puff Voice for other Houston businesses
Start with the free CRM.
Create a free workspace, add your leads, and switch on Puff Voice when missed calls start costing you jobs. No card to start.
Start free