An AI receptionist for Houston auto detailers
A detailer with a polisher running and soap on both hands is not picking up. Puff Voice answers, finds out which service the caller wants and books the appointment.
Where Houston auto detailers lose calls, and what Puffly does about it
Bookings come in while your hands are wet
Detailing customers often decide on impulse. If the call is not answered, the impulse goes to another detailer.
What Puffly does: Puff Voice picks up, finds out which service from your list the caller wants, and books a slot in your calendar with a text confirmation.
Mobile jobs mean you are always driving
Between a driveway in Cypress and an office lot in the Energy Corridor, you spend a lot of the day on the road.
What Puffly does: Set Puff Voice to answer when you do not. Read the call summaries when you park.
Most people text instead of calling
A lot of detailing inquiries arrive as a text with a photo and "how much?" late at night.
What Puffly does: Puff Text, a separate add-on, answers customer texts from your services and hours and books from the thread.
How Puff Voice answers your line
- You choose when it answers: every call, only calls you do not pick up, or only after hours.
- It answers from your own services, hours and FAQ, and takes a message when it does not know.
- It books into your calendar and texts the caller a confirmation.
- You get a transcript and a summary of every call.
- It can hand the call to you when the caller asks for a person.
Puffly is built in Houston.
What it costs
The CRM is free. Puff Voice and Puff Text are paid add-ons, billed monthly. Twilio bills its own call charges to your Twilio account.
Puff Voice
Starter: $99/mo, 200 min
Pro: $249/mo, 600 min
Max: $499/mo, 1,400 min
Puff Text
Starter: $49/mo, 500 replies
Pro: $119/mo, 1,500 replies
Max: $249/mo, 4,000 replies
Questions from Houston auto detailers
Can Puff explain my packages?
Yes. It answers from the service list and FAQ you write, so describe each package there in plain words.
Does it work for ceramic coating and tint quotes?
For work that needs you to see the car, have Puff book a quote appointment rather than give a price. Price answers are off unless you turn them on.
What does Puff Voice cost?
Puff Voice is a paid add-on. Starter is $99/mo with 200 min, Pro is $249/mo with 600 min, Max is $499/mo with 1,400 min. Puff Text is a separate add-on: Starter is $49/mo with 500 replies, Pro is $119/mo with 1,500 replies, Max is $249/mo with 4,000 replies. The CRM itself is free.
What happens after the included minutes?
Extra minutes cost 20 Puff credits each. With no minutes and no credits left, calls ring your phone as before.
Does the caller know it is an assistant?
Yes by default. The greeting says it is an automated assistant, and you decide whether to keep that on.
What do I need?
A Twilio number connected in Settings, Phone. Twilio bills its own call charges to your Twilio account.
Does it quote prices?
Only when you allow it, and only as a usual range from your service list.
Puff Voice for other Houston businesses
Start with the free CRM.
Create a free workspace, add your leads, and switch on Puff Voice when missed calls start costing you jobs. No card to start.
Start free