A Vagaro alternative built for salons
Looking for a Vagaro alternative? Puffly is a free CRM with missed-call text back and an AI receptionist for salons.
Who should switch
A salon, studio, or fitness business that wants a free CRM next to a booking calendar.
An owner who gets new clients from a marketplace and then loses the follow-up.
A shop that wants missed-call text back and review requests in the same place as the lead.
Why owners switch
Vagaro is booking, a client book, and a marketplace for salons, spas, and fitness. Puffly is a free CRM with missed-call text back and an AI receptionist.
A new client who calls and hangs up is not on the calendar yet. Missed-call text back writes them before they try the next shop.
If you need a marketplace that sends you clients, Vagaro is built for that and Puffly is not.
Where Vagaro is still a good fit
Vagaro’s calendar, class schedules, and marketplace are the reason many salons and studios stay.
The client record, forms, and checkout are built for appointment businesses. Puffly’s booking page is simpler.
If your staff lives in Vagaro all day, moving the calendar is a real cost. Puffly can sit beside it as the lead inbox.
Feature comparison
A mark means the product publicly offers that capability. A dash means we did not find it described in their public docs as of October 21, 2026. It may exist under another name.
| Feature | Puffly | Vagaro |
|---|---|---|
| missed-call text back | ✓ | — |
| AI receptionist | ✓ | — |
| lead inbox | ✓ | — |
| appointment booking | ✓ | ✓ |
| review requests | ✓ | — |
| free plan available | ✓ | — |
Other comparisons
Trades it fits
Questions people ask
Does Vagaro replace a CRM?
Vagaro keeps clients and appointments. Puffly keeps a lead inbox, a pipeline, missed-call text back, and review requests. They answer different questions.
Can Puffly book a salon appointment?
Yes. Appointment businesses can use Puffly’s booking page. Vagaro’s calendar is deeper for classes, staff, and a marketplace.
Does Vagaro have a free plan?
Vagaro publishes paid software. Puffly’s CRM is free to start.
Start with the free CRM.
Leads, contacts, and tasks are free. No card to start.
Start freeVagaro is a trademark of its owner. Comparison based on public info as of October 21, 2026.