An AI receptionist for Houston interior designers
You spend the day in client homes, showrooms and on installs, not at a desk. Puff Voice answers your studio line, takes the project details and books the discovery call.
Where Houston interior designers lose calls, and what Puffly does about it
New clients call while you are with a current one
Taking a call during a presentation or a site walk is not an option, and a new client who reaches voicemail may not try again.
What Puffly does: Puff Voice answers the calls you miss, finds out what the caller wants done, and books a discovery call into your calendar.
Every inquiry starts with a discovery call
Finding a time for that first conversation can take days of back and forth.
What Puffly does: The caller picks a time on the first call and gets a text confirmation. You get a summary of what they said.
Proposals go quiet
A design proposal is a big decision, and clients take their time. A proposal with no follow-up tends to stay unanswered.
What Puffly does: Track the proposal as a deal in the free CRM. On a paid plan, Puff drafts the check-in and you approve it before it sends.
How Puff Voice answers your line
- You choose when it answers: every call, only calls you do not pick up, or only after hours.
- It answers from your own services, hours and FAQ, and takes a message when it does not know.
- It books into your calendar and texts the caller a confirmation.
- You get a transcript and a summary of every call.
- It can hand the call to you when the caller asks for a person.
Puffly is built in Houston.
What it costs
The CRM is free. Puff Voice and Puff Text are paid add-ons, billed monthly. Twilio bills its own call charges to your Twilio account.
Puff Voice
Starter: $99/mo, 200 min
Pro: $249/mo, 600 min
Max: $499/mo, 1,400 min
Puff Text
Starter: $49/mo, 500 replies
Pro: $119/mo, 1,500 replies
Max: $249/mo, 4,000 replies
Questions from Houston interior designers
Can Puff explain how I work and what I charge?
It answers from the services and FAQ you write. It gives prices only if you allow it, and only as a usual price from your service list.
Will callers know they are talking to an assistant?
Yes by default. The greeting says it is an automated assistant, and a caller who asks for a person can be handed to you.
What does Puff Voice cost?
Puff Voice is a paid add-on. Starter is $99/mo with 200 min, Pro is $249/mo with 600 min, Max is $499/mo with 1,400 min. Puff Text is a separate add-on: Starter is $49/mo with 500 replies, Pro is $119/mo with 1,500 replies, Max is $249/mo with 4,000 replies. The CRM itself is free.
What happens after the included minutes?
Extra minutes cost 20 Puff credits each. With no minutes and no credits left, calls ring your phone as before.
Does the caller know it is an assistant?
Yes by default. The greeting says it is an automated assistant, and you decide whether to keep that on.
What do I need?
A Twilio number connected in Settings, Phone. Twilio bills its own call charges to your Twilio account.
Does it quote prices?
Only when you allow it, and only as a usual range from your service list.
Puff Voice for other Houston businesses
Start with the free CRM.
Create a free workspace, add your leads, and switch on Puff Voice when missed calls start costing you jobs. No card to start.
Start free