An AI receptionist for Houston painters
A painter on a ladder with a loaded brush lets the phone ring. Puff Voice answers, asks what needs painting and books the estimate, so the lead is still yours when you climb down.
Where Houston painters lose calls, and what Puffly does about it
Estimate requests ring out all day
People asking for a painting quote usually call two or three companies in a row. The one that answers gets the walkthrough.
What Puffly does: Puff Voice picks up when you cannot, finds out what needs painting, takes a name and number, and books the estimate visit into your calendar.
Rain moves the whole schedule
Houston humidity and afternoon storms push exterior jobs around, and customers call to ask where they stand.
What Puffly does: Puff Voice takes those calls and leaves you a summary of each one, so you can return them in one batch instead of stopping work every time.
Quotes go out and nothing comes back
A homeowner comparing bids may take a couple of weeks, and by then your quote is far down their inbox.
What Puffly does: Keep each quote as a deal in the free CRM. On a paid plan, Puff drafts the follow-up and you approve it before it sends.
How Puff Voice answers your line
- You choose when it answers: every call, only calls you do not pick up, or only after hours.
- It answers from your own services, hours and FAQ, and takes a message when it does not know.
- It books into your calendar and texts the caller a confirmation.
- You get a transcript and a summary of every call.
- It can hand the call to you when the caller asks for a person.
Puffly is built in Houston.
What it costs
The CRM is free. Puff Voice and Puff Text are paid add-ons, billed monthly. Twilio bills its own call charges to your Twilio account.
Puff Voice
Starter: $99/mo, 200 min
Pro: $249/mo, 600 min
Max: $499/mo, 1,400 min
Puff Text
Starter: $49/mo, 500 replies
Pro: $119/mo, 1,500 replies
Max: $249/mo, 4,000 replies
Questions from Houston painters
Can Puff give a caller a painting price?
Only if you turn that on, and then only as a usual price from your service list, with the final price left to you. Otherwise it books the estimate visit.
Where do the call details go?
Every call has a transcript and a summary in Puffly. You can correct anything Puff got wrong with one tap.
What does Puff Voice cost?
Puff Voice is a paid add-on. Starter is $99/mo with 200 min, Pro is $249/mo with 600 min, Max is $499/mo with 1,400 min. Puff Text is a separate add-on: Starter is $49/mo with 500 replies, Pro is $119/mo with 1,500 replies, Max is $249/mo with 4,000 replies. The CRM itself is free.
What happens after the included minutes?
Extra minutes cost 20 Puff credits each. With no minutes and no credits left, calls ring your phone as before.
Does the caller know it is an assistant?
Yes by default. The greeting says it is an automated assistant, and you decide whether to keep that on.
What do I need?
A Twilio number connected in Settings, Phone. Twilio bills its own call charges to your Twilio account.
Does it quote prices?
Only when you allow it, and only as a usual range from your service list.
Puff Voice for other Houston businesses
Start with the free CRM.
Create a free workspace, add your leads, and switch on Puff Voice when missed calls start costing you jobs. No card to start.
Start free