An AI receptionist for Houston house cleaning businesses
You cannot take a call with gloves on in someone else's kitchen, and half your day is the drive between Katy and Pearland. Puff Voice answers, takes the details and books the clean.
Where Houston house cleaners lose calls, and what Puffly does about it
New customers call while you are cleaning
Someone looking for a cleaner wants a time and a rough idea of cost. If they reach voicemail, they try the next listing.
What Puffly does: Puff Voice answers for you, finds out what kind of clean they need, and books a slot from your calendar. The caller gets a text confirmation.
Reschedules eat your evenings
Regular clients call and text to move their day, and sorting it out happens after you are home and tired.
What Puffly does: Puff Text, a separate add-on, answers customer texts from your hours and services and books from the thread. It passes the conversation to you when the customer asks for a person.
Move-out quotes that never get a second look
Move-out and deep-clean requests come with a deadline. If the quote sits for a few days, the date has passed.
What Puffly does: Track the quote as a deal in the free CRM. On a paid plan, Puff drafts a quick follow-up for you to approve.
How Puff Voice answers your line
- You choose when it answers: every call, only calls you do not pick up, or only after hours.
- It answers from your own services, hours and FAQ, and takes a message when it does not know.
- It books into your calendar and texts the caller a confirmation.
- You get a transcript and a summary of every call.
- It can hand the call to you when the caller asks for a person.
Puffly is built in Houston.
What it costs
The CRM is free. Puff Voice and Puff Text are paid add-ons, billed monthly. Twilio bills its own call charges to your Twilio account.
Puff Voice
Starter: $99/mo, 200 min
Pro: $249/mo, 600 min
Max: $499/mo, 1,400 min
Puff Text
Starter: $49/mo, 500 replies
Pro: $119/mo, 1,500 replies
Max: $249/mo, 4,000 replies
Questions from Houston house cleaners
Can Puff book recurring cleans?
Puff books the appointment the caller asks for into your calendar. Setting up the repeating schedule after that first visit is still yours to do.
I work alone. Is this too much for a one-person business?
The CRM is free and built for small teams. Puff Voice is an add-on you can switch on only when missed calls start costing you jobs.
What does Puff Voice cost?
Puff Voice is a paid add-on. Starter is $99/mo with 200 min, Pro is $249/mo with 600 min, Max is $499/mo with 1,400 min. Puff Text is a separate add-on: Starter is $49/mo with 500 replies, Pro is $119/mo with 1,500 replies, Max is $249/mo with 4,000 replies. The CRM itself is free.
What happens after the included minutes?
Extra minutes cost 20 Puff credits each. With no minutes and no credits left, calls ring your phone as before.
Does the caller know it is an assistant?
Yes by default. The greeting says it is an automated assistant, and you decide whether to keep that on.
What do I need?
A Twilio number connected in Settings, Phone. Twilio bills its own call charges to your Twilio account.
Does it quote prices?
Only when you allow it, and only as a usual range from your service list.
Puff Voice for other Houston businesses
Start with the free CRM.
Create a free workspace, add your leads, and switch on Puff Voice when missed calls start costing you jobs. No card to start.
Start free