An AI receptionist for Houston tattoo shops
An artist three hours into a piece is not taking off gloves to answer the phone. Puff Voice picks up, answers the shop questions and books the consultation.
Where Houston tattoo shops lose calls, and what Puffly does about it
Nobody can answer mid-session
Breaking a session to pick up means new gloves and a client waiting on the table. So the shop phone rings out.
What Puffly does: Puff Voice answers for the shop, takes the caller's name and what they have in mind, and books a consultation from your calendar.
The same questions on repeat
Hours, walk-ins, shop minimum, age rules. Callers ask them all day.
What Puffly does: Write the answers once in your FAQ. Puff answers from them. It mentions prices only if you allow it, as a usual price from your service list.
Late-night inquiries
People decide they want a tattoo at night and call or text when the shop is closed.
What Puffly does: Set Puff Voice to answer after hours. Puff Text, a separate add-on, covers text messages the same way.
How Puff Voice answers your line
- You choose when it answers: every call, only calls you do not pick up, or only after hours.
- It answers from your own services, hours and FAQ, and takes a message when it does not know.
- It books into your calendar and texts the caller a confirmation.
- You get a transcript and a summary of every call.
- It can hand the call to you when the caller asks for a person.
Puffly is built in Houston.
What it costs
The CRM is free. Puff Voice and Puff Text are paid add-ons, billed monthly. Twilio bills its own call charges to your Twilio account.
Puff Voice
Starter: $99/mo, 200 min
Pro: $249/mo, 600 min
Max: $499/mo, 1,400 min
Puff Text
Starter: $49/mo, 500 replies
Pro: $119/mo, 1,500 replies
Max: $249/mo, 4,000 replies
Questions from Houston tattoo shops
Can Puff quote a tattoo?
Not a real quote. A piece needs the artist to see the idea. Have Puff book a consultation. Price answers stay off unless you turn them on.
Can a caller ask for a certain artist?
Puff writes the request in the call summary and books into the calendar you connect. Confirm the artist yourself before the appointment.
What does Puff Voice cost?
Puff Voice is a paid add-on. Starter is $99/mo with 200 min, Pro is $249/mo with 600 min, Max is $499/mo with 1,400 min. Puff Text is a separate add-on: Starter is $49/mo with 500 replies, Pro is $119/mo with 1,500 replies, Max is $249/mo with 4,000 replies. The CRM itself is free.
What happens after the included minutes?
Extra minutes cost 20 Puff credits each. With no minutes and no credits left, calls ring your phone as before.
Does the caller know it is an assistant?
Yes by default. The greeting says it is an automated assistant, and you decide whether to keep that on.
What do I need?
A Twilio number connected in Settings, Phone. Twilio bills its own call charges to your Twilio account.
Does it quote prices?
Only when you allow it, and only as a usual range from your service list.
Puff Voice for other Houston businesses
Start with the free CRM.
Create a free workspace, add your leads, and switch on Puff Voice when missed calls start costing you jobs. No card to start.
Start free